NCAA Fines RwandAir N15m Over Baggage Complaint, Warns Air Peace, Max Air
The Nigeria Civil Aviation Authority has imposed a N15 million fine on RwandAir for failing to resolve a passenger’s baggage complaint within the timeframe prescribed by the country’s consumer protection regulations. The NCAA also directed the airline to replace the passenger’s damaged baggage and pay US$170 in first-need compensation, in accordance with Part 19 of…

